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Gaining
market leadership is an accomplishment in itself for any business.
Maintaining it, however, is a true triumph. As the pioneer
of the liftgate industry, we have defined the elements required
for success. As the leader, we not only apply them to our
business, but are constantly striving to improve upon them.
The following are some of the distinguishing attributes that
make up THE MAXON EXPERIENCE.
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A progressive design software used to create 3-Dimensional,
moving models.
- Allows
for review of a design and its functionality from every
angle.
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Performs
strength, strain and interference tests on a computer
model, so any necessary changes can be made before any
fabrication begins.
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Easily
converts 3D models into flat print drawings, completely
eliminating draft errors.
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Technologically
accelerated software cuts drawing lead times in half,
enabling us to respond to customer needs even faster.
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Enables
engineers to design beyond the liftgate itself. This software
allows us to create the simplest and most efficient methods
to ship and package the units.
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State-of-the-art R&D Center is located in Southern California and is also the home to all Operational
Departments.
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Prototypes
are built and tested with advanced computerized testing
equipment.
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Cycle
Testing
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Destructive
Testing
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Stress
Analysis Testing
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Load
Testing
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Product
Certifications are performed, monitored and documented
by both Quality and Engineering Departments.
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- Quality
control procedures are used throughout the manufacturing
process, including the principles of Six Sigma, 5S and ISO
9000.
- Maxon
Welding School: Maxon welders undergo training in the factories
and are certified under ASWA standards.
- 100%
of our MTB and BMRA models are cycle tested at our factory,
eliminating the need for adjustment that normally takes
place at the installation point.
- All
of our liftgate products undergo a 4 Stage Paint Process,
which consists of cleaning, etching, priming and painting
with high-gloss automotive finish, to ensure a long lasting
protective seal against the forces of nature.
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- Maxon
supports its product with the largest Customer Service Department
in the Industry.
- Maxon
is the only company with a dedicated inside and outside
Technical Service Department comprised of trained technicians
that can diagnose the most difficult situations.
- Our
on-site computer training facility ensures that all of our
employees are technologically proficient. Completion of
comprehensive training has become a requirement for most
employees.
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- The
average tenure of our Sales Force is 9 years, which is the
equivalent to over 100 years of collective liftgate industry
experience.
- Entire
Sales Force is linked through our SLX System- a Customer
Relationship Management Program. This software integrates
critical communication among all departments, i.e. Shipping,
Customer Support and Sales, for the sole purpose of meeting
customer needs.
- Offers
demonstrations and training on every product line we offer
at our Showroom located at our corporate headquarters in Santa Fe Springs, CA.
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- Awarded
by the nation's largest Leasing and Rental Company, Maxon
has been indisputably voted "Best in Class" in
the Trailer, Truck Body and Liftgate category for the past
three consecutive years. Judged by the standards of Products
and Service, Maxon ranked number one, validating our position
as the Industry's leader.
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- At
Maxon, we still maintain the same values that we did when
the company was founded in 1957. We remain a family-held
company with an unrivaled dedication to service and technological
innovation. As is evident in our philosophy of Continuous
Improvement, we are actively involved in both the daily
and overall development of our company to ensure that everyone,
from our customers to our employees, receives the benefits
of the MAXON EXPERIENCE.
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